Expect a calm arrival...

Premium Track customers are met at the airbridge for arrival services and the kerbside for departure services.  Our helpful airport staff make passing through the airport really easy. It's why we get comments like "...thank you for your help in arranging the airport meet and greet. The service that was provided was excellent...fast tracked all the way through right to our car, saving us easily 1.5+ hour of waiting time..." (PH - service in Indonesia - June 2010)

Arrivals

After  greeting the customer at the airbridge we provide a Fast-tracked route through Immigration, and personal assistance with quarantine, visa-on-arrival, customs, baggage reclaim, and porterage culminating in a smooth handover to our private Premium Track drivers, or to a passenger-booked car or transfer.

Departures

After greeting the customers at the kerbside drop off area we provide assistance with check-in and porterage, and a fast track route through security lines and immigration to a lounge or boarding gate.

Fast-tracked immigration

This means our customer does not have to stand in the normal immigration line, and / or is escorted quickly and easily through an immigration process. We use a mix of private terminals, VIP facilities; fast track Channels; and crew, diplomatic, or first class lines.